Last updated: 28 July 2026
This policy explains how the El Safir furniture-moving website (“El Safir”) handles information when you visit the site or contact us. The site introduces the service and helps you start an enquiry. It does not provide customer accounts, online payment, or an on-site enquiry form.
Information you provide
When you choose phone or WhatsApp, you leave the website for your phone or WhatsApp service. We may then receive your number and any information you choose to share, such as pickup and delivery areas, property size, and preferred date. Please do not send sensitive information that is not needed to assess your move.
Usage and measurement data
We use Google Analytics 4 through Google Tag Manager to understand page performance and traffic sources. Measurement data may include device and browser type, referring page, approximate area, and events such as a phone or WhatsApp click. We do not intentionally send your name, phone number, WhatsApp message, pickup or delivery address, or quote details to analytics tools.
How information is used
- Responding to enquiries and assessing whether a move is eligible.
- Operating the website and improving its content and experience.
- Measuring advertising performance in aggregate.
- Protecting the website and preventing misuse.
Cookies and third parties
Google services may use cookies or similar storage where permitted. When you open WhatsApp or a phone service, that provider’s terms and privacy practices apply. See our Cookie Policy for more detail.
Retention and security
We retain conversation information only as needed to follow up enquiries, meet applicable obligations, or resolve disputes, and limit access where reasonably possible. Analytics retention is governed by the property settings and Google’s services.
Your choices and rights
You can block or delete cookies through your browser. You may also ask about information you shared with us and request correction or deletion where required and possible under applicable law.
Contact
For a privacy question, call +20 105 595 1668 or contact us on WhatsApp.
We may update this policy when the website or services change. The latest revision date appears at the top.