Before your move

Clear answers for planning your move.

Understand the service area, what affects an estimate and how to prepare your details. Requirements specific to your property and furniture are discussed directly before timing, services and cost are agreed.

Scope, estimates and getting in touch

Which areas do you cover?

We offer complete moves within and between Cairo, Giza and 6 October City. Tell us both locations so we can discuss the details of your move.

Can I move a single item or ship abroad?

El Safir handles complete moves. Single-item moving and international shipping are outside our service scope.

How is the moving price determined?

The estimate depends on volume, both locations, floors, lifts and access, plus packing, assembly and any additional services. Share the details so the scope and price can be agreed.

Do I need to decide whether a furniture lift is needed?

No. Tell us about the floors, lifts, entrances and large items. Suitability of a furniture lift needs a technical assessment of the location.

Are packing, air conditioning and storage automatically included?

Each quote has an agreed scope. Specify the packing, assembly, air-conditioning or storage support you need before the move is confirmed.

Does preparing my details confirm a booking?

No. This site prepares a message. Open WhatsApp, review it and press Send to reach us. Timing, services and price are confirmed through a separate conversation and agreement.

How can I share photos of my furniture?

Attach photos yourself in the WhatsApp conversation. This website does not upload or automatically attach images. Choose views of the items without private documents or personal details.

What if WhatsApp does not open?

Copy your move summary from the review step or call +201055951668 directly. Opening WhatsApp alone does not mean a message has been sent.

Apartment & home moving

Is the room count enough for an estimate?

It helps as a starting point. The furniture itself, both locations, access and requested services also affect the estimate. Add any oversized or delicate pieces rather than relying on room count alone.

Can you move a single item?

El Safir’s service is for complete home, villa and office moves. Single-item furniture transport is outside this service.

Are packing and dismantling always included?

The scope depends on your move. Select the support you need when preparing the details, then confirm what is included in the estimate before the work begins.

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Villa moving

Do I need to know the volume in cubic metres?

No. The number of floors and rooms, with a description of the furniture and large pieces, is a useful start. Use an approximate description and flag anything that needs assessment.

Will a villa move take one day?

Timing depends on the volume, access and requested work. Share your preferred date and any property handover deadline so the schedule can be discussed using the actual details.

What if a piece may not fit in the new property?

Identify the piece and the entrance concerned early. Access, dismantling or lifting options need to be assessed before the method is agreed; you do not need to make that technical decision yourself.

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Office & business moving

Can equipment move with the office furniture?

List the equipment and any handling requirements in your request. Its transport and protection need an agreed scope, while technical work such as networking and system commissioning requires separate coordination.

Can the move be arranged by department?

Describe the departments, their priorities and availability. Phasing can then be discussed against the volume and schedule; selecting it in a request does not confirm the arrangement.

Does selecting a date reserve the move?

The date is added to the WhatsApp details as your preference. Timing and service scope are confirmed through direct discussion; the website does not offer live availability or instant booking.

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Furniture & kitchen dismantling and reassembly

Does every wardrobe need to be fully dismantled?

It depends on the wardrobe’s construction, size and access. Share the details available and leave the extent of dismantling to assessment rather than assuming that every piece needs to come fully apart.

Does kitchen reassembly include alterations and connections?

Dismantling and reassembling units has an agreed scope. Resizing, stone work, plumbing and electrical connections are different tasks and should not be treated as included without explicit agreement.

How should I describe the furniture’s condition?

Note missing parts, damage or previous modifications. If photos would help explain the condition, you can attach them yourself in the WhatsApp conversation after opening your move details.

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Furniture, appliance & glass packing

Should everything be packed before I contact you?

You can start with the move details and explain what is already prepared and what needs packing. The requested work can be scoped around that starting point; you do not need to assume everything must be ready before making contact.

Is glass packed like other furniture?

The type, size and mounting of the glass matter when discussing preparation. Identify mirrors, glass tops and loose glass pieces clearly in your request.

Can I request packing for selected items within the move?

List the pieces you want packed and what is already prepared. The scope, materials and cost can then be defined within the move details and agreed.

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Furniture hoist lifting

Does every upper-floor move need a hoist?

The floor alone is not enough to determine that. Furniture size, entrances, stairs, the lift and site conditions all contribute to assessing a suitable method.

Does selecting a hoist confirm availability or suitability?

The selection only records your possible requirement in the message. Suitability, timing and scope need to be discussed using the move and site details.

What should I select if I am unsure whether a hoist is needed?

Choose “I don’t know / I need an assessment” and describe the floor, lift and any large pieces or difficult entrances. Your role is to explain the situation, not make a technical operating decision.

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Enclosed moving vehicles

Is this a vehicle-only hire service?

Enclosed vehicles are presented as part of El Safir’s complete moving service. Start with the furniture, locations and support you need so the full move can be scoped.

Do I need to select a vehicle size?

No. A description of the furniture, room or workstation count and large pieces is a better starting point. Transport requirements depend on those details.

What if a vehicle cannot stop directly outside?

Describe the nearest access point you know, its approximate distance from the building and any restrictions. Collection and delivery access are factors in planning and estimating the move.

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AC dismantling & installation for moving

Does the AC service include refrigerant or new pipework?

Do not assume those are automatically included. Requirements depend on the unit and property, and any refrigerant work, pipework or additional tasks need a clear agreement.

Do I need the AC model before preparing my request?

Share what you know: the number, type, location and requested work. If the model is unknown, say so rather than entering an inaccurate detail.

Should I mention an existing fault?

Yes. Describe its condition and any known problem from the start. Requesting dismantling and installation within the move does not automatically include repair work or a guarantee that an existing fault will be resolved.

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Furniture storage within your moving plans

What if I do not know the storage duration yet?

Provide an approximate period and flag that it may change. The duration and any conditions for extending or altering it need to be agreed before confirmation.

Can I collect an item during the storage period?

Raise that requirement before agreeing the service. Access or partial collection and its arrangements depend on the agreed terms; they should not be treated as automatically available at any time.

Does a website request confirm storage space?

The website only prepares your details for WhatsApp. Availability, duration and service scope are confirmed through direct discussion, not by creating the message.

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Have a specific situation to discuss?

Share what you know about the move and choose “I need an assessment” for anything you cannot determine. You can review every detail before transferring it to WhatsApp.

Start with your move details