Clear answers about the service scope and how to start a request.
Do you move a single item?
No. El Safir is intended for complete-move requests. Move eligibility is reviewed after the details are shared.
Do you offer international shipping?
No. El Safir does not provide international shipping.
Which areas do you serve?
Pickup must be in Greater Cairo, Giza or 6 October City. Delivery can be within the same area or in any other Egyptian governorate.
Do you move from the origin area to other Egyptian governorates?
Yes. If pickup is in Greater Cairo, Giza or 6 October City, delivery can be within the same area or in any other Egyptian governorate, including the North Coast.
Can pickup be in a governorate outside the origin area?
No. Pickup outside Greater Cairo, Giza or 6 October City is not accepted, and neither is a move between two outside governorates.
What is considered a complete move?
The service is not intended for an individual item. Share the size and contents of the move to confirm eligibility.
How do I get started?
Call +20 105 595 1668 or send the move details to the same number on WhatsApp.
What details should I send?
Pickup and destination areas, property type and size, floors and lifts, preferred date and a summary of the contents.
What if the move requires dismantling, packing or lifting equipment?
Mention it when sharing the details. Do not assume that any additional service is available until it is confirmed before booking.
How is the price determined?
The move details must be reviewed first; an accurate price cannot be based on property size alone.